Wildlife Tours Australia:
Although every effort is made, Wildlife Tours Australia shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Wildlife Tours Australia retains the right to alter routes, itineraries, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours.
Cancellation within 7 days of departure will result in a 50% loss of the ticket price; Cancellation within 48 hours or failure to show will result in full fare forfeiture. $25 per person transfer fee applies to any transfer of service within 7 days of departure.
Spirit of Freedom:
An AUD$100 cancellation fee applies from time of booking to 61 days prior to departure.
20% cancellation fee applies with less than 60 Days Notice
100% cancellation fee applies with 21 days or Less Notice
All passengers are strongly advised to travel with Travel Insurance that covers for Trip Cancellation and Scuba Diving Evacuation & Medical cover.
Wildlife Coast Cruises:
Due to possible schedule amendments, we advise to check with our office before planning your itinerary.
Wildlife Coast Cruises reserves the right to cancel at short notice. If you wish to cancel your cruise, a 20% cancellation fee will apply. Cancellations within 48 hours of scheduled departure receive no refund. Some cruises may be cancelled due to weather, insufficient bookings or special events. In the event of this, an alternative cruise will be offered. If this is not possible, then at the discretion of management a refund will be considered.
Gray Line Sightseeing Day Tours - Melbourne & Adelaide:
Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to cancellations within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on.
Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.
Adventure Moreton Island:
If you decide to cancel your tour, refunds will not be permitted Requests for Reschedule; More than 78 hours prior to travel date : $5.50 pp fee. Less than 78hrs prior to travel date : 100% cancellation fee. No Show : 100% cancellation fee.
SeaLink Queensland:
CANCELLATION POLICY:
If the Magnetic Island ferry is cancelled by SeaLink QLD due to unforeseen circumstances (for example, inclement weather) a transfer to another day or full refund will be offered.
No refunds are given on unused ferry tickets.
Cancellations for day tours will incur the following cancellation fees:
More than 30 days before departure: 10% of coast
Between 7 and 30 days before departure: 50% of cost.
Less than 7 days before departure: 80% of cost.
Within 24hr of departure (or no-show): 100% of cost. No Refund.
Whitsunday Segway Tours:
Prices are inclusive of GST and National Park management fees which help fund assistance to keep the National Park beautiful.
Cancellations made after 6pm the night before or ‘no show’ may incur a 100% charge. Management reserves the right to change or limit tour itinerary or times in extreme weather conditions. Cancellation by management is unlikely but if necessary clients will be offered an alternative day (if available) or full refund.
Liability: Clients should note that riding a Segway involves some risk. While we make every effort to safeguard our clients we cannot be held responsible for personal injury or loss due to the actions of the clients which are beyond our control.
Rider weight restrictions of between 45 and 117kg and age restrictions of 12 years old and above apply. A signed release will be required from all participants before riding the Segways. We recommend you take out travel insurance prior to commencement of the tour.
Segway riders must be free of alcohol and other substances which may impair judgement and be able to stand unaided. You do not need any prior experience to participate in any activities on the Segway Tours.
Sky Dance Airways:
Our Adventure Aircraft and Mother Nature play in the same skies and so naturally your flight is subject to weather and other operational requirements. If your flight is canceled due to these reasons you may rescheduled to a later date subject to availability. Flights are also fully transferable between your friends and family if you can not fly for any reason. You may also transfer or reschedule flights or adventures so long as you give a minimum of 5 days notice. Rescheduling is also subject to availability. Flights canceled with less than 5 days notice may have some costs associated. We greatly appreciate any referrals or reviews you may give us. Please contact us directly if you have had anything other than a great experience with Sky Dance Airways. We would appreciate the opportunity to work with you to give you an exceptional service. Accommodation is not transferable or refundable (as this is not up to us). We are looking forward to seeing you soon and sharing an adventure in Southeast Queensland and Northern New South Wales.
Flights Canceled due to weather or aircraft maintenance can be rescheduled subject to availability
Flights re-bookable and transferable with 5 days notice
Booking fee may be charged if canceled within 5 days
Accommodation is non-refundable or transferable
Please Contact Us directly if you have any questions or to give us any feedback.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
